What is YOUR OWN FARM STORE.com?
YOUR OWN FARM STORE is an eCommerce and fulfillment solution for “brick and mortar” Farm suppy professionals offered by SMA eCommerce Solutions.
What is the advantage of using YOUR OWN FARM STORE compared to other eCommerce solutions on the market?
YOUR OWN FARM STORE comes with SMA’s structured, pre-configured, content and access to SMA’s “live” database of over 50K items – along with product images, brochure downloads and more. This
enables you to take your eCommerce Store live – without worrying about content.
If I currently have a website without an eCommerce module, can YOUR OWN FARM STORE integrate with it?
Yes. Your current website, URL, Name and company identity can be kept “as is” and a link to your new customized eCommerce website can be placed on it – for fast and easy access by your
customers to shop products on-line.
Is it possible to use YOUR OWN FARM STORE as my main website instead of my current one?
Yes. With YOUR OWN FARM STORE complete hosted solution you can migrate all of your current website pages into a new “combined” website with eCommerce functionality. YOUR OWN FARM STORE Advanced and Professional
versions even come with a built-in Content Management System (CMS) which allows you to create, modify and update many of your own static website pages.
Do you offer custom website design, I really feel it is time for me to update my site?
Of course. Design services covering websites, logos and more are provided through SMA eCommerce Solutions and our exclusive platform technology partner B2Sell.
What is a payment gateway and why do I need one?
A payment gateway account allows you to collect credit card payments through an eCommerce website, to know more about payment gateways and how they work please go here . We have integrated with manu popular payment gateways and they will work by just configuring the required options as per your chose gateway.
Can I use YOUR OWN FARM STORE eCommerce with my current merchant and payment gateway accounts?
Yes. YOUR OWN FARM STORE has seamless integration with most of the popular payment gateways currently available. However, if your payment gateway is not among our list of available options, we offer custom integration as part of our suite of additional services.
How are sales taxes calculated?
We have integrated with a service called Tax Cloud that computes sales taxes for orders placed through the website. Please go here to know more about Tax Cloud and to setup a free account.
How can I assure my customers that their transactions are secure?
The best way to alleviate your customers' concerns is to secure your website with a SSL Certificate (Secure Sockets Layer). When a site is secured with SSL—the standard form of encryption currently used on the Web—visitors will see a special symbol in their browser window that indicates the site is secure.
Visitors can also tell that a page is secured by looking at the URL. A secure page's URL begins with the letters "HTTPS" instead of the standard "HTTP". Your customers can be rest assured with YOUR OWN FARM STORE’ security protection. SSL Certificates have to purchased separately and we can install on your website.
How easy is it to setup my own products in YOUR OWN FARM STORE if I buy the Professional version?
SMA’s eCommerce Solutions Support Team can help you with the initial data creation and loading process. Up to 500 items are included as part of the website setup. First, you start by filling out
a simple Excel “New Item Setup Up Sheet” with detailed item information and product structure. Once that is loaded, your items will appear and be ready for sale. Next, follow our simple naming
convention for item images and upload to our YOUR OWN FARM STORE server. YOUR OWN FARM STORE functionality will then automatically displays resize and zoom the image associated with each item to enhance your customers
Data Conversion from other sources and platforms: SMA’s eCommerce Solutions technology partner B2Sell can help you with product and data setup from many formats including – PDF’s,
Supplier websites and product brochures, Excel/CSV files and more. Additional fees may apply based on the number of products added and the type of work that is needed.
I use Quick Books, Do you offer integration with my accounting software/system?
Yes. We routinely assist companies with different accounting systems. Based on your specific requirements, we can integrate YOUR OWN FARM STORE to your back-end system for automated product availability
updates, order fulfillment and customer billing. Additional fees will apply for integration services.
Do you offer Search Engine Optimization (SEO) services?
Yes. SMA’s eCommerce Solutions platform technology partner, B2Sell has an experienced Internet marketing team that specializes in SEO services designed to improve your website’s chances
of being found by search engines – with high-ranking placements in well-defined searches. An expert from B2Sell will explain the services available and fee associated with these services.
What support options are available?
YOUR OWN FARM STORE comprehensive support packages include unlimited e-mail support and various levels of phone support. Click on the "Sign-up” button to learn more.
What are your support times?
Our typical support hours are Monday through Friday, 8AM – 5PM EST.. Support requests after these hours will be handled via e-mail communications.
What is the timeline to complete the website?
A personalized website with your branding elements can be rolled out within 4-5 weeks. A fully customized website will typically take 10-12 weeks to develop.
Can I select a standard website template now and migrate to a custom website package later on?
Yes. We can help you develop a custom website at a later time.
Can I upgrade my website site version at a later time?
Yes. You can upgrade your YOUR OWN FARM STORE website version at a later time.